Shipping policy
ORDERS FOR ORDINARY SALE PRODUCTS
Our orders are processed within 3 business days, except for orders in PRE ORDER. The execution time is counted from the moment of receiving the payment for a placed order.
The approximate time of order fulfillment for a given product is given in the card of each product. At the time of shipment of the order, each customer receives an e-mail notification with the consignment note number attached.
ORDERS FOR PRODUCTS IN THE PRE ORDER FORMULA
Some of our orders are carried out in the PRE ORDER formula.
A PRE ORDER order means that a given product is not available "on the spot", but will be sewn in an amount adequate to the orders placed. A product marked PRE ORDER does not mean, however, that we can make a custom design in dimensions other than standard.
Orders can only be placed for standard sizes listed on our website, ie XS / S and M / L. The lead time for such orders is usually 4-28 business days.
The card of each product contains information about the approximate date of order fulfillment for a given product. The PRE ORDER is processed only after the payment for this order has been posted. If the order includes several products - including a product / products from PRE ORDER - then the entire order is shipped after completing the entire order. We make every effort to ensure that PRE ORDER orders are completed faster than the assumed time.