Our Policy

All items must be returned new, unused and with all NUDYESS and designer garment tags attached within 14 days of receipt. Returns that do not meet our policy will not be accepted and will be sent back to you.

Gift returns

To arrange a gift return, please email us at for further assistance. 

Late Returns

Your item(s) should be sent back to us within 14 days of receiving you order. Returns outside this timeframe will not be accepted. At the discretion of NUDYESS, in some cases of late return we may decide it can be refunded as a voucher (store discount).

Faulty Goods

Goods are classified as faulty if they are not of satisfactory quality, fit for purpose or as described. Please note that items which are damaged or as a result of normal wear and tear; by accident; or through misuse will not be considered faulty. 

If your item is faulty when you receive it, you can return it for a refund within 14 days from the date you received it. If you have own your item(s) longer than this but certainly not 24 months, then please contact Customer Care at 

We inform you that all items purchased in our store are covered by 2-year warranty. 


We have made every effort to display the colors of our products that appear on NUDYESS as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a color will be completely accurate.

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