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RETURN OR EXCHANGE

  • Each purchased product in NUDYESS can be exchanged or returned within 14 calendar days from the date of delivery.
  • The replaced product can not bear traces of use and should have all attached NUDYESS label.
  • To return or exchange the product fill the return form (DOWNLOAD HERE: doc or pdf) and attach it to the returning shipment.
  • Purchased products send back to the following address:  NUDYESS , Nowogrodzka 44/14 , 00-695 Warsaw , Poland
  • After receiving the form, we will contact you to arrange the details of the exchange procedure (additional payment, return, shipment time, etc.).


COMPLAINT

  • All products purchased in our store are covered by a 2-year warranty.
  • Only hidden defects caused by the fault of the producer are subject to complaints.
  • Complaints are not subject to mechanical damage.
  • The complaint consideration period is 14 calendar days.
  • To submit a complaint, please send photos of the damaged product with a description to contact@nudyess.com



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